I’d like to start of saying I found it interesting you opted for a more ominous protagonist. I like a good storytelling from a ‘villain’s’ point of view. It’s different from the usual flawed but moral characters and certainly isn’t everyone’s cup of tea.
Read the story now
However, my main issue was that the story lacked description of feelings. I get the ‘villain has no remorse or emotions’ act you want to portray but every character has a motive. A reason why they act a specific way. For example, she takes pleasure in seeing others in discomfort because of .... or she acts a certain way because of the way she grew up. What are her weak points? What’s her perspective on certain things? What does she think/feel? It makes the reader understand the protagonist beter and makes them more openminded.
You mentioned her mother dying and her never having a father figure, but you never explained the underlying emotions. What was her relationship with her mother? How did she react to her death? I can not emphasize how important background is for a character and its development throughout the story.
To be bluntly honest, that was a bit of a dealbreaker for me.
The story surely has potential but I also think it can improve on certain points. And by all means, I’m not a professional and not a perfect writer. But I like to be honest when it comes to reviewing. I always wish authors the best and want them to improve.