Chapter 1 - Before
Crystal
Three months before Marguerite DeVeer changes my life, I bring her the wrong tea.
Not slightly wrong. Catastrophically wrong. Earl Grey when she asked for Darjeeling, milk when she specified none, and in the blue mug when she has made it perfectly clear, twice, that she only drinks from the white one with the crack in the handle.
She stares at it like I’ve placed a dead mouse on her bedside table.
“Darjeeling,” she says.
“I know. I’m sorry. I’ll-”
“From Assam.” Her eyes are sharp as cut glass. “Not that supermarket blend they keep in the kitchen. I can smell it from here.”
I take the mug back, and I don’t sigh. I’ve been working at Fairbrook Care for eight months, and in those eight months I’ve learned that sighing in front of residents, particularly residents like Marguerite DeVeer, is the fastest way to make a difficult situation catastrophic.
“I’ll put the proper order through today,” I tell her. “Until then, would you like the Darjeeling they do have, or would you prefer-”
“The supermarket blend tastes like hot water pretending to be ambitious.” She turns away to look out the window. “Nothing.”
“Of course.” I’m almost at the door when she speaks again.
“You’re new.”
“No, actually. I’m Crystal, I’ve been here-”
“New to me.” She says it like this is the only relevant timeline. “Sit down.”
I sit.
Her name is Marguerite Anne DeVeer, and she’s sixty-seven years old, and she arrived at Fairbrook six weeks ago. In those six weeks she has made four care workers cry, reported two others to management for unspecified failures, and refused, categorically, to eat anything prepared by the kitchen on Tuesdays.
No one knows why Tuesdays specifically.
I took this job because my brother is dying and we need money. I didn’t expect to find Marguerite DeVeer.
“They told you about me,” she says. It isn’t a question.
“They gave me your care notes.”
“Which means they told you about me.” She glances over her shoulder, something quick and sharp. “Difficult patient. Refuses to cooperate. Possible personality disorder.” A pause. “That’s what they write, isn’t it?”
“They didn’t write that.”
“But they said it.”
I consider lying. Decide against it. “The word ‘challenging’ came up.”
She makes a sound that might, just might, be a laugh. “At least it’s accurate.” She turns back to the window. “Go get my tea, then. The bad one. I’ll drink it today, and you can sort something better by tomorrow.”
“I can do that.”
“And don’t smile at me like that. I find it patronising.”
I hadn’t been smiling. I was fairly sure of it. But I adjust my expression and close the door quietly behind me, and I think: well. This one will be interesting.
By December I know that Marguerite takes her Darjeeling at seven in the morning and three in the afternoon, never after six. I know she prefers the window chair to the bed during the day, that she won’t let the cleaners touch the photograph on her bedside table. A single picture of a woman in her thirties laughing in a summer garden. I know that she sleeps badly and reads history rather than fiction. I know she has a particular contempt for what she calls “decorative sympathy,” the practised expressions of concern that some carers deploy like armour.
I know she doesn’t trust me yet.
But she talks to me.
That’s the thing about people who seem closed: they’re not. They’re just selective. They’ve been hurt enough times that they’ve learned to be careful, to test, to wait. Marguerite tests with irritation. She waits for you to flinch, to flatter, or to give up and file her under difficult and walk away. Most people do one of the three.
I don’t do any of those things. Not because I’m saintly about it. Because I have a sick brother and a worried mother and a stepfather who works nights. I learned early that managing difficult people is less about patience and more about not needing anything from them that they’re unlikely to give.
“You’re patient,” she says one afternoon. It’s not a compliment, exactly. More like she’s identifying a specimen.
“I try to be.”
“Most people find me exhausting.”
“You’re not exhausting.” I hand her the tea. In the white mug, hairline crack. The Darjeeling from the tin I had delivered from the specialist shop in town. “You’re particular. There’s a difference.”
She looks at me over the rim of the mug. Something shifts in her expression, so slight I might imagine it.
“My husband used to say I was impossible,” she says.
“Lots of people are called impossible.” I settle into the window chair, which she’s started leaving free for me, though we’ve never discussed it. “Usually by people who wanted them to be easier.”
Outside, the sky is doing something complicated with clouds and pale winter sun.
“Tell me about this brother of yours,” she says abruptly.
I’d mentioned Killian once, three weeks ago. I hadn’t realised she’d remembered.
“He’s six,” I say. “His name is Killian. He...” I stop and try again. “He got diagnosed last September. Cancer. There are treatments, but the ones that have been tried aren’t working the way they hoped.” I keep my voice even; I’ve gotten good at keeping my voice even. “He’s in a private facility now, trying a new protocol. Stem cell treatment. It’s expensive.”
“And that’s why you’re here.” She’s not unkindly. Just clear-eyed.
“That’s why I’m here.”
She nods slowly. “Is he frightened?”
I think about Killian asking me last Thursday whether dying would hurt. The particular seriousness of his face, the way he’d held my wrist with both hands like he might need to hold on. The way he’d said I don’t want you to be sad, Cryssie, which was somehow worse than the question itself.
“He’s very brave,” I say. “Braver than he should have to be at six.”
Marguerite is quiet for a long moment. The light shifts. Somewhere down the corridor, a door closes.
“Some children are like that,” she says finally. “Old souls. They know things.” She sets down her tea. “My son was like that.”
I look at her. She’s never mentioned a son before.
“You have a son?”
“Had.” Her voice doesn’t change, but something in her face does, something drawing inward, closing off. “I lost him.”
“I’m sorry. When did he-”
“He didn’t die.” She says it sharp, then softens as she continues. “I lost him. There’s a difference. Some losses happen all at once. Some you only understand later, when you realise they were happening the whole time.” She touches the photograph on the table, brief and almost unconscious. “Some losses you never recover from.”
I don’t push. She’s offered what she wants to offer, no more.
We sit with the winter light coming through the window, and I drink bad instant coffee because I still haven’t earned the right to use the good machine in the staff room, and she drinks her Darjeeling, and neither of us speaks for a while.
It isn’t uncomfortable, that silence. That’s when I realise I actually like her. And I think she’s starting to like me back.
It doesn’t happen all at once. It happens the way most things happen with Marguerite: carefully, in increments, announced by nothing except a slight softening of her expression when I come through the door. She starts asking me to stay after the tea. Then past the end of my shift. Then she tells me, one morning in mid-December, precisely how to make the tea: how long to steep, the exact volume of water, not boiling but just off the boil, because boiling water bruises the leaves.
I remember.
“You’re not what I expected,” she says to me one afternoon, after I’ve brought her tea exactly right for the third consecutive time.
“What did you expect?”
“Less,” she says simply. She’s looking out the window, so I can’t quite read her expression. “Most people give me less than they promised. You keep giving me exactly what I asked for. It’s disorienting.” A pause. “I’m not used to it.”
I don’t know what to say to that, so I say nothing, and she seems to appreciate it.
January is hard.
The treatment protocol Killian is on causes nausea, which causes weight loss, which causes my mother to call me every evening in a careful voice that only barely covers how frightened she is. Michael, Killian’s dad, a quiet, practical man who expresses love through research, has looked up every clinical trial in the country. There are three that Killian might qualify for. Two have waiting lists. The third costs forty thousand pounds a month.
I don’t tell Marguerite any of this. But she notices something, because Marguerite notices everything, and one afternoon, she doesn’t wait for me to sit before she says: “What’s happened.”
“Nothing. I’m fine.”
“You’re holding your phone like it might turn dangerous.” She gestures at the chair. “Sit.”
I sit. I tell her about the call from the specialist. The adjusted prognosis. The way the word ‘aggressive’ keeps appearing in places I don’t want to see it.
She listens without interrupting, which is unusual for her. When I finish, she is quiet for a moment.
“How much does the treatment cost?” she asks. “The good one.”
“Marguerite-”
“I’m not offering anything. I’m asking.”
I tell her the number. She doesn’t react the way most people do: no sharp intake of breath, no particular wince of imagined poverty. She just nods, slow and thoughtful, like someone checking a figure against an internal calculation.
“What does it involve?”
I explain what I understand of it. The details. The timeline. The odds.
She asks precise, intelligent questions, and I answer them, and by the end of it I feel oddly lighter, not because anything has changed, but because someone has treated this problem like it has a solution. Like solutions are possible.
“You’re good at this,” she says when we’ve finished.
“Explaining things?”
“Carrying things.” She looks at me steadily. “Most people break under less.”









this is an excellent first chapter! I was captivated by the characters and the way you showed them through body language and dialogue without having to explain them. They are complex and sooo real. I'm really excited to read this story. your writing style is fantastic!
love how it started
Ok so I don't know how I'm going to go with this story: Stories with children that have cancer are very hard to read for me. But I enjoyed the first chapter so I will see how I go.